MemoryLake

Last updated: March 2026

Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and DataCloud Technology Pte. Ltd. ("Company", "we", "us", or "our"), a company incorporated in Singapore (UEN registered), governing your access to and use of the MemoryLake platform, website, APIs, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

1. License and Access

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or personal purposes. This license does not include the right to: (a) Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Service. (b) Use the Service for any unlawful purpose, or in violation of any applicable local, state, national, or international law or regulation. (c) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Service. (d) Access or use the Service to build a competitive product or service, or to benchmark against the Service without our prior written consent. (e) Use automated means (bots, scrapers, crawlers) to access the Service except through our published APIs in accordance with their documentation. We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice, and without liability to you.

2. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials. You must provide accurate, current, and complete information during registration and keep your account information updated.

3. User Content and Data

You retain ownership of all data and content you submit to the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and transmit your User Content solely to the extent necessary to provide the Service. We do not claim ownership of your User Content. You represent and warrant that you have all necessary rights to submit User Content and that it does not violate any third-party rights or applicable laws. You are solely responsible for the accuracy, quality, integrity, legality, and intellectual property ownership of your User Content.

4. Acceptable Use

You agree not to use the Service to: (a) Upload, transmit, or store any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable. (b) Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity. (c) Interfere with or disrupt the Service or servers or networks connected to the Service. (d) Attempt to gain unauthorized access to the Service, other accounts, computer systems, or networks connected to the Service. (e) Use the Service to distribute malware, viruses, or any other malicious code. (f) Engage in any activity that could disable, overburden, or impair the proper functioning of the Service. (g) Violate any applicable law or regulation, including data protection and privacy laws. We reserve the right to investigate and take appropriate action against anyone who violates these provisions, including removing content, suspending or terminating accounts, and reporting to law enforcement authorities.

5. Payment and Billing

Certain features of the Service require payment. By subscribing to a paid plan, you agree to pay all applicable fees as described on our pricing page. Fees are non-refundable except as required by law or as expressly stated in these Terms. We reserve the right to change our pricing at any time upon 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

6. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of DataCloud Technology Pte. Ltd. and its licensors. The Service is protected by copyright, trademark, and other laws of Singapore and international jurisdictions. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DATACLOUD TECHNOLOGY PTE. LTD., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (a) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (b) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (c) ANY CONTENT OBTAINED FROM THE SERVICE; (d) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; (e) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF (I) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (II) ONE HUNDRED SINGAPORE DOLLARS (SGD 100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

9. Indemnification

You agree to indemnify, defend, and hold harmless DataCloud Technology Pte. Ltd. and its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any third-party rights or applicable laws.

10. Dispute Resolution and Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the SIAC Rules for the time being in force. The seat of arbitration shall be Singapore. The language of the arbitration shall be English. The tribunal shall consist of one arbitrator. Notwithstanding the above, we retain the right to seek injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual property rights.

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability. You may terminate your account at any time by contacting us at contact@data.cloud. Upon termination, we will handle your data in accordance with our Privacy Policy.

12. Modifications to Terms

We reserve the right to modify these Terms at any time at our sole discretion. When we make changes, we will update the "Last updated" date at the top of this page. Material changes will be notified through the Service or via email. Your continued use of the Service following the posting of revised Terms constitutes your acceptance of such changes. If you do not agree to the modified Terms, you must discontinue use of the Service.

13. General Provisions

(a) Entire Agreement: These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding the Service. (b) Severability: If any provision of these Terms is held to be unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect. (c) Waiver: No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. (d) Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction. (e) Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control. (f) Contact: For questions about these Terms, contact us at contact@data.cloud.
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